Accept credit/debit cards!
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MERCHANT SERVICES

Security Charge Backs

All Moneybookers payments are Irreversible...
Once you are paid, you stay paid! Moneybookers is a "hard" currency and transactions are NOT reversible. Credit cards are a "soft" currency because transactions can be reversed. This leaves the merchant in a disadvantageous position because it is usually not practical to retrieve the goods once control has been given to the buyer.Instant and irreversible payments are thus advantageous features of Moneybookers payments.

NO charge back risk for merchants - just via Moneybookers
Per a merchant's request we do offer a business model with full fraud and chargeback protection. In that case we do not pass on the charge backs to the merchants but absorb them ourselves. We reserve however the right to withdraw this policy for any particular merchant who we determine is not exercising due diligence or is operating in a way which results in a higher than the normal exposure. If you are interested to benefit from this business model please contact us.

How we make this possible:
  • Moneybookers offers high payment security, and reduces risk with measures such as credit scoring and payment limits.
  • Registration information is verified using proprietary and third-party databases. Conflicting information results in an unsuccessful registration. We also monitor account activity for signs of unusual activity that might point to fraud.
  • New Moneybookers users are subject to lower transaction limits until their account has been successfully authenticated. Once a customer is successfully authenticated, they are given full payment privileges up to the standard transaction limits.
  • We work with law-enforcement agencies to protect against fraudulent activity through the Moneybookers payment system.


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Registered in England and Wales under Company No 4260907. Registered office: Welken House, 10-11 Charterhouse Square, London, EC1M 6EH.
None of the information contained in this website constitutes, nor should be construed as Financial Advice.
Internal complaint handling procedures can be requested by contacting our Customer Service Department.

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